Your child has worked out how to disable parental controls. This is mostly a trust conversation, not just a tech fix.
Your child has found a way around the limits you set — they have guessed the Screen Time passcode, deleted Family Link, factory-reset the device, switched to a guest user, used a school iPad as a workaround, or followed a step-by-step video. Modern teens share these workarounds openly on TikTok and YouTube. The technical defeat is usually trivial; what matters more is what their behaviour is telling you about the relationship.
The headline is not "my child is a hacker." The headline is "the agreement we had is no longer working." The risk depends on what they were trying to access — extra YouTube at bedtime is one thing, unrestricted access to TikTok DMs or porn at age 12 is another. Either way, the controls themselves are now compromised and need rebuilding, and the conversation that goes with them matters more than the technical reset.
Do the relationship reset first, the tech reset second. Sit down somewhere neutral. Say you have noticed the controls have been bypassed and you want to understand why before deciding what to do.
Find out what they were actually trying to do. "Get more YouTube," "watch a film my friend showed me," "talk to someone you said I couldn't" — these are very different problems with different responses.
Re-negotiate the agreement out loud. What did the old rules get wrong? Are they too tight for their age now? Is there a fairer version you can both sign up to?
Then rebuild the technical side. Change the Screen Time passcode to something they cannot guess (not a birthday). Re-link Family Link. Turn on "Block changes" so the controls themselves cannot be edited.
Add one boring physical safeguard: phone charges in the kitchen overnight, not the bedroom. This removes the easiest workaround time (2am).
What not to say
If the bypass was specifically to contact an adult you had blocked, view sexual content involving children, or hide ongoing harm, this stops being a household issue and becomes a safeguarding one. Contact CEOP (https://www.ceop.police.uk) or the NSPCC helpline (0808 800 5000). If you are worried about radicalisation or self-harm content, ACT Early (https://actearly.uk) and the Samaritans (116 123) are also routes.
Last reviewed: 2026-05-16