How to create and maintain an emergency contact plan so your child always knows who to reach and how.
An emergency contact plan ensures your child knows how to reach a trusted adult in any situation. Whether they are at school, at a friend's house, or out independently, knowing key phone numbers and having a clear plan provides confidence and a safety net.
Children who have rehearsed emergency procedures are more likely to act effectively in a crisis. A good plan includes multiple contacts, is practised regularly, and accounts for different scenarios — from a minor change of plans to a genuine emergency.
1. Teach key numbers by heart
Help your child memorise at least one parent's mobile number and the emergency number 999. Practise regularly — especially with younger children — until it is automatic.
2. Create a physical contact card
Write key contact details on a small card for your child to keep in their bag or pocket. Include your number, an alternative trusted adult, and your home address.
3. Set up ICE contacts on their phone
Add 'ICE' (In Case of Emergency) contacts to your child's phone so that emergency services or other adults can reach you even if the phone is locked.
Last reviewed: 2026-04-19