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Someone Online Knows Our Home Address

Someone your child has been in contact with online — a stranger, gaming contact, or even a peer — now knows or has shared your home address, school name, or other personal location details. This may have been shared accidentally by your child, obtained through social engineering, or revealed via metadata, geotagging, or public profiles.

Discovering that someone online knows where your family lives is deeply unsettling. Your physical safety is the priority, and there are practical steps you can take right now to assess the level of risk and protect your family. In most cases, online contacts who obtain an address do not act on it physically — but it is right to take this seriously and involve the appropriate authorities.

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1

Assess the Immediate Threat

Consider who knows the address and the context. Is this a known peer (e.g. school bully) or an unknown person? Have they made any threats? If there is any direct threat of physical harm, call 999 immediately.

✗ Do not: Do not assume it is harmless — but equally, do not panic your child unnecessarily. Assess first, then act proportionately.

2

Secure Online Accounts

Change passwords on your child's accounts and enable two-factor authentication. Remove any personal information from public profiles — real name, school, photos with identifiable locations, and geotagged posts.

3

Report to the Platform

If your address was shared on a platform (doxxing), report the post or message for removal immediately. Most platforms have policies against sharing personal information without consent.

4

Contact the Police

Report the incident to the police on 101 (non-emergency) or 999 if there is a threat. Provide them with screenshots, usernames, and a timeline of events. Sharing someone's personal information online with intent to cause harm is an offence.

5

Review Family Digital Footprint

Search for your family's address online. Check social media profiles, public records, and websites for any personal information that is publicly visible. Remove or request removal of anything you find.

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  • Explain that sharing location information online can have real-world consequences, but do so without blame. Focus on what you will do together to stay safe.
  • Teach your child about geotagging, metadata in photos, and why keeping their school name and address private matters.
  • If your child shared the information themselves, acknowledge that anyone can make a mistake and that the important thing is learning from it.

ใครที่ต้องติดต่อ

Police (999 for emergencies, 101 for non-emergencies)

If there is any threat to your family's physical safety

24/7

CEOP

If the address was obtained by someone grooming or exploiting your child

Online reporting available 24/7

NSPCC Helpline

For advice on keeping your child safe

24/7, 365 days a year

Frequently Asked Questions

Related Resources

ตรวจสอบล่าสุด: 2026-03-01

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