If a child has been groomed on Roblox, who do I report it to first?

Report it to the National Crime Agency's CEOP Safety Centre at ceop.police.uk and call 101 (or 999 if a child is in immediate danger). Also use the in-app report so the platform can remove the account. NSPCC can be called on 0808 800 5000 for confidential adult advice; Childline 0800 1111 supports the child directly.

Should I block the account before reporting?

Save evidence first. Take dated screenshots showing the username and the URL, then report inside the app, and only block afterwards. Once blocked you may lose the ability to see the chat or capture further proof if the abuse continues.

What if the content shows nude or sexual images of a child?

Do not save the images yourself. Report the URL to the Internet Watch Foundation at iwf.org.uk and to CEOP. If a child is in danger now, call 999. Police can preserve the evidence from the platform under safeguarding powers.

How to report abuse, grooming or harmful content on Roblox

A UK parent's walkthrough for reporting users, chats and experiences on Roblox, with CEOP, IWF, NSPCC and police escalation routes.

Roblox has in-game and account-level reporting and a 24/7 moderation team. Because Roblox attracts very young players, grooming and inappropriate content reports are taken seriously and escalated to NCMEC, which shares with UK authorities.

If a child is in immediate danger, call 999 first. Otherwise, save evidence and use the steps below.

How to report inside the app

Save evidence in-game

Take a screenshot (Esc → Settings → Record). Note the experience name (top of the screen), the offender's username and the date/time in UK time.

Use the in-experience Report Abuse

Press Esc → Report tab → choose the user, pick the closest category (Bullying, Sexual content, Scamming, etc.) and submit.

Report from a profile

Go to the user's profile on roblox.com or in-app → three-dots menu → Report Abuse.

Report from chat

Tap the username in chat → Report Abuse → choose category.

Report an experience

On the experience page → three-dots menu under the description → Report Abuse → describe the harmful content.

Escalate outside Roblox

Grooming or sexual content directed at a child: CEOP (ceop.police.uk). Nude or sexual images of a child: IWF (iwf.org.uk). Scams or stolen Robux: Action Fraud 0300 123 2040. Immediate danger: 999.

Use Trusted Connections and Family Centre

Settings → Family Centre. Review who they have added as a Trusted Connection (Roblox's new tier of close friend) and remove anyone they do not know in person.

Tell trusted adults

Notify the school's Designated Safeguarding Lead. NSPCC 0808 800 5000 supports parents; Childline 0800 1111 supports the child.

Evidence to save

Screenshots of the chat or experience, with username visible.
Username of the person who caused harm.
Experience name and creator name.
Date and time in UK time.
A note of what was said or shown, in your child's own words.

Save evidence BEFORE blocking the account: once blocked you may lose access to the messages.

What not to do

Do not reply to, threaten or confront the person who has caused harm.
Do not delete the chat, message or account before evidence has been saved.
Do not share screenshots of abusive content on social media or in parent chats.
Do not promise your child you will keep what they tell you a secret.
Do not wait to see if it stops on its own if grooming or sexual content is involved.

Frequently Asked Questions

This guidance is for informational purposes. It is not a substitute for emergency services or professional safeguarding support. If a child is in immediate danger, call 999 (UK) or 911 (US) now.

Last reviewed: 2026-05-20Next review: 2026-08-20