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Important — Snapchat

Snapchat My AI: What Parents Should Know

My AI is Snapchat's built-in AI chatbot, available to users including teenagers, and it appears pinned in the chat feed like a friend.

Published: 2026-03-10 · Last updated: 2026-11-06

What Changed

My AI is Snapchat's built-in AI chatbot, available to users including teenagers, and it appears pinned in the chat feed like a friend. Journalists and researchers have shown that chatbots of this kind, My AI included, can produce age-inappropriate or unreliable responses when pushed, and young users may come to treat the bot as a confidant. If a parent and teen both opt in to Snapchat's Family Centre, the parent can see whether their teen has chatted with My AI (but not what was said) and can switch My AI off for them; conversations with the bot are processed by Snap rather than being private.

What to Review

  • •Ask your child how they use My AI, and explain that it is software run by Snapchat — not a friend, not private, and not a reliable source of advice.

Parent Actions

  1. 1If you use Snapchat Family Centre, review the My AI controls available there, and agree that anything serious — health, safety, relationships — gets talked about with a person, not a bot.

Full app guide

View the complete Snapchat safety guide

This is practical educational content to support families. For case-specific concerns about a child's safety, contact the NSPCC helpline on 0808 800 5000 or your local safeguarding team.

Sources

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Last reviewed: 2026-11-06