Do I need parental controls on my own devices if grandchildren visit?

Yes, it is a good idea. If grandchildren use your tablet, phone, or smart TV, setting up basic parental controls or a child-safe profile helps filter out inappropriate content. Our device guides walk you through the process step by step.

What should I do if my grandchild tells me something worrying?

Stay calm and listen. Thank them for telling you. Do not promise to keep it secret if a child could be at risk. Speak to the child's parents or, if the child is in immediate danger, contact the police on 999 or the NSPCC helpline on 0808 800 5000.

Child Safety for Grandparents

A straightforward guide to keeping grandchildren safe in a digital world. No jargon, just clear steps you can take to stay informed and involved.

Grandparents play a vital role in children's lives, often providing childcare and a trusted space for grandchildren to confide in. The digital world may feel unfamiliar, but you do not need to be a technology expert to help keep your grandchildren safe. This guide focuses on simple, practical steps and clear explanations of the risks children face today.

Why this matters

Grandchildren often spend significant time with grandparents, whether after school, during holidays, or at weekends. If a child uses a tablet or phone in your home, understanding the basics of online safety means you can provide the same level of protection their parents would. Children also value your perspective and may share concerns with you that they would not raise with their parents.

Quick wins

high

Set up a child-safe profile on your tablet or smart TV

Time: 10 minutes

medium

Ask your grandchild to show you their favourite app and how it works

Time: 10 minutes

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Save key emergency numbers in your phone, including Childline (0800 1111)

Time: 5 minutes

Common challenges

Unfamiliarity with modern devices, apps, and platforms

Start with our grandparents' digital safety guide, which explains the most common devices and apps in plain language. Ask your grandchildren to show you what they use — most children love teaching adults about technology.

Different rules at grandparents' house versus home

Have a brief conversation with parents about what rules apply to screen time and online access. Consistency helps children feel secure and avoids confusion.

Recognising when something is wrong

Learn the common warning signs that a child may be experiencing cyberbullying or grooming. If a grandchild seems withdrawn, secretive about their device, or upset after being online, take it seriously and talk to their parents.