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FaceTime Safety Guide

Safety guidance for Apple's FaceTime video calling, including who can contact your child and group call risks.

Official age

0+

We recommend

8+

Developer

Apple

Risks

2

Live streaming

Overview

FaceTime is Apple's video and audio calling service, built into every iPhone, iPad, and Mac. It supports one-to-one and group video calls of up to 32 participants, screen sharing, SharePlay for watching content together, and FaceTime audio. Because calls are tied to a phone number or Apple ID, anyone who has those details can attempt to ring the child. The 'Silence Unknown Callers' setting reduces unsolicited contact but does not block it, and FaceTime links can also be created and shared in messages, allowing wider invitations into a call.

How children use it

Children use FaceTime to video call grandparents, see friends after school, and join group calls during homework or while gaming on another device. Older children leave FaceTime running in the background for hours as a kind of co-presence, treating it like sitting in the same room. Many use SharePlay to watch a film or share a screen, and some use it as a quieter alternative to social media DMs. The pull-down notification preview can also display message contents from people in the call, so children sometimes share more on a FaceTime than they would in a written chat.

Main risks

Recommended privacy settings

Silence Unknown Callers

Location: Settings > FaceTime > Silence Unknown Callers

Set to: On

Prevents calls from people not in your child's contacts.

Communication Limits

Location: Settings > Screen Time > Communication Limits

Set to: Contacts Only during allowed time

Restricts who your child can communicate with via FaceTime.

Parent actions

essential

Enable Silence Unknown Callers

Time: 1 minute

essential

Set Communication Limits in Screen Time

Time: 3 minutes

recommended

Discuss appropriate video call behaviour

Time: 5 minutes

Related app guides

If you need to report this

In immediate danger: call 999. For non-emergency police matters, call 101.

Concerned about a child but it's not an emergency? NSPCC helpline 0808 800 5000. Childline for young people 0800 1111.

Frequently Asked Questions

Related Resources

Last reviewed: 2026-06-14

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