FaceTime Safety Guide
Safety guidance for Apple's FaceTime video calling, including who can contact your child and group call risks.
Official age
0+
We recommend
8+
Developer
Apple
Risks
2
Overview
FaceTime is Apple's video and audio calling service, built into every iPhone, iPad, and Mac. It supports one-to-one and group video calls of up to 32 participants, screen sharing, SharePlay for watching content together, and FaceTime audio. Because calls are tied to a phone number or Apple ID, anyone who has those details can attempt to ring the child. The 'Silence Unknown Callers' setting reduces unsolicited contact but does not block it, and FaceTime links can also be created and shared in messages, allowing wider invitations into a call.
How children use it
Children use FaceTime to video call grandparents, see friends after school, and join group calls during homework or while gaming on another device. Older children leave FaceTime running in the background for hours as a kind of co-presence, treating it like sitting in the same room. Many use SharePlay to watch a film or share a screen, and some use it as a quieter alternative to social media DMs. The pull-down notification preview can also display message contents from people in the call, so children sometimes share more on a FaceTime than they would in a written chat.
Main risks
Recommended privacy settings
Silence Unknown Callers
Location: Settings > FaceTime > Silence Unknown Callers
Set to: On
Prevents calls from people not in your child's contacts.
Communication Limits
Location: Settings > Screen Time > Communication Limits
Set to: Contacts Only during allowed time
Restricts who your child can communicate with via FaceTime.
Parent actions
Enable Silence Unknown Callers
Time: 1 minute
Set Communication Limits in Screen Time
Time: 3 minutes
Discuss appropriate video call behaviour
Time: 5 minutes
Related app guides
If you need to report this
In immediate danger: call 999. For non-emergency police matters, call 101.
Concerned about a child but it's not an emergency? NSPCC helpline 0808 800 5000. Childline for young people 0800 1111.
Frequently Asked Questions
Related Resources
Last reviewed: 2026-06-14