If a child has been groomed on Fortnite, who do I report it to first?

Report it to the National Crime Agency's CEOP Safety Centre at ceop.police.uk and call 101 (or 999 if a child is in immediate danger). Also use the in-app report so the platform can remove the account. NSPCC can be called on 0808 800 5000 for confidential adult advice; Childline 0800 1111 supports the child directly.

Should I block the account before reporting?

Save evidence first. Take dated screenshots showing the username and the URL, then report inside the app, and only block afterwards. Once blocked you may lose the ability to see the chat or capture further proof if the abuse continues.

What if the content shows nude or sexual images of a child?

Do not save the images yourself. Report the URL to the Internet Watch Foundation at iwf.org.uk and to CEOP. If a child is in danger now, call 999. Police can preserve the evidence from the platform under safeguarding powers.

How to report abuse, grooming or scams in Fortnite

A UK parent's walkthrough for reporting players, voice abuse and scams in Fortnite, with CEOP, IWF, NSPCC, Action Fraud and police routes.

Fortnite has in-game reporting for text, voice and behaviour, plus Epic's web-based Player Support team. For UK children, the main risks are grooming via voice chat with strangers, V-Bucks scams, and bullying inside party chat.

If a child is in immediate danger, call 999. Otherwise save the evidence and use the steps below.

How to report inside the app

Save evidence

On PlayStation, Xbox or PC use the system record feature to capture the last few minutes of voice or chat. Note the player's display name, Epic ID, and the date/time in UK time.

Report a player from the lobby

Pause menu → Reporting → Player Reports → select the player → choose reason (Inappropriate chat, Cheating, Harassment, etc.) → submit.

Report a player from a match

After a match → Match Stats → select the player → Report. Choose Voice chat abuse, Sexual content or Harassment as appropriate.

Report a Creative or UEFN island

In the Creative island → ESC / Menu → Report Island → describe the harmful content. Tip: Some Creative islands have inappropriate content disguised inside; report and exit.

Use Epic's web reporting for scams

epicgames.com/help → contact support → report fraud or stolen V-Bucks. If it involves payment fraud, also report to Action Fraud 0300 123 2040.

Escalate externally for serious safeguarding

Grooming or sexual contact with a child: CEOP (ceop.police.uk). Nude or sexual images: IWF (iwf.org.uk). Scams or V-Bucks fraud: Action Fraud. Immediate danger: 999. Non-emergency police: 101.

Talk it through and adjust settings

Sit with the child, validate the upset, and turn off voice chat with non-friends in the same conversation. Replay the event together calmly only once.

Tell trusted adults

Notify the school's Designated Safeguarding Lead. NSPCC 0808 800 5000 for adult advice; Childline 0800 1111 for the child.

Evidence to save

System-level video or audio clip of the last few minutes of play.
Display name and Epic ID of the player.
Date and time of the incident in UK time.
Platform (PS5, Xbox, PC, Switch, mobile) and game mode (Battle Royale, Zero Build, Creative).
A short timeline note in your child's own words.

Save evidence BEFORE blocking the account: once blocked you may lose access to the messages.

What not to do

Do not reply to, threaten or confront the person who has caused harm.
Do not delete the chat, message or account before evidence has been saved.
Do not share screenshots of abusive content on social media or in parent chats.
Do not promise your child you will keep what they tell you a secret.
Do not wait to see if it stops on its own if grooming or sexual content is involved.

Frequently Asked Questions

This guidance is for informational purposes. It is not a substitute for emergency services or professional safeguarding support. If a child is in immediate danger, call 999 (UK) or 911 (US) now.

Last reviewed: 2026-05-20Next review: 2026-08-20