A UK parent's walkthrough for reporting players, voice abuse and scams in Fortnite, with CEOP, IWF, NSPCC, Action Fraud and police routes.
Fortnite has in-game reporting for text, voice and behaviour, plus Epic's web-based Player Support team. For UK children, the main risks are grooming via voice chat with strangers, V-Bucks scams, and bullying inside party chat.
If a child is in immediate danger, call 999. Otherwise save the evidence and use the steps below.
On PlayStation, Xbox or PC use the system record feature to capture the last few minutes of voice or chat. Note the player's display name, Epic ID, and the date/time in UK time.
Pause menu → Reporting → Player Reports → select the player → choose reason (Inappropriate chat, Cheating, Harassment, etc.) → submit.
After a match → Match Stats → select the player → Report. Choose Voice chat abuse, Sexual content or Harassment as appropriate.
In the Creative island → ESC / Menu → Report Island → describe the harmful content. Tip: Some Creative islands have inappropriate content disguised inside; report and exit.
epicgames.com/help → contact support → report fraud or stolen V-Bucks. If it involves payment fraud, also report to Action Fraud 0300 123 2040.
Grooming or sexual contact with a child: CEOP (ceop.police.uk). Nude or sexual images: IWF (iwf.org.uk). Scams or V-Bucks fraud: Action Fraud. Immediate danger: 999. Non-emergency police: 101.
Sit with the child, validate the upset, and turn off voice chat with non-friends in the same conversation. Replay the event together calmly only once.
Notify the school's Designated Safeguarding Lead. NSPCC 0808 800 5000 for adult advice; Childline 0800 1111 for the child.
Save evidence BEFORE blocking the account: once blocked you may lose access to the messages.
This guidance is for informational purposes. It is not a substitute for emergency services or professional safeguarding support. If a child is in immediate danger, call 999 (UK) or 911 (US) now.