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How to report abuse or harmful experiences on Meta Quest

A UK parent's walkthrough for reporting harassment, sexual content or scams on Meta Quest VR, with CEOP, IWF, NSPCC and police escalation routes.

Meta Quest VR adds a sense of physical presence that makes harassment feel more invasive than on a flat screen. Meta provides in-headset reporting, recording and blocking, and the Parent Dashboard can revoke app access and view recent activity.

If a child has been the target of sexual contact or grooming inside a VR app, save evidence and use the steps below. Immediate danger: 999.

How to report inside the app

1

Record evidence from inside the headset

Universal menu → Camera → Record video, or take screenshots. Note the app name (e.g. Rec Room, VRChat, Horizon Worlds), the username, world and time.

2

Use in-app block and report

Most VR apps (Horizon Worlds, Rec Room, VRChat) have a personal menu on the wrist or in front of the avatar with Block, Mute and Report. Use Mute first if they are still in the room.

3

Report through Meta directly

Universal menu → People → tap the user → Report user. Submit description and choose the closest category.

4

Check the Parent Dashboard

On a phone, open the Meta Quest app → Family Centre → child's account → Recent Activity. Revoke any app you do not want them in.

5

Escalate externally for serious safeguarding

Grooming or sexual contact with a child in VR: CEOP (ceop.police.uk). Sexual images of a child: IWF (iwf.org.uk). Scams: Action Fraud 0300 123 2040. Threats or immediate danger: 999. Non-emergency police: 101.

6

Tell trusted adults

Notify the school's Designated Safeguarding Lead, especially if other pupils were involved. NSPCC 0808 800 5000 for adult advice; Childline 0800 1111 for the child.

7

Talk it through and remove the trigger

VR harassment can be physically disturbing. Sit with them, validate the feeling, and remove the specific app (not necessarily the whole headset). Re-enable later once settings are tightened.

Evidence to save

  • In-headset video or screenshots showing the harasser's avatar and username.
  • Name of the app and the world or room.
  • Username and any voice description you can remember.
  • Date and time in UK time.
  • A short timeline note of what happened and how it ended.

Save evidence BEFORE blocking the account: once blocked you may lose access to the messages.

What not to do

  • Do not reply to, threaten or confront the person who has caused harm.
  • Do not delete the chat, message or account before evidence has been saved.
  • Do not share screenshots of abusive content on social media or in parent chats.
  • Do not promise your child you will keep what they tell you a secret.
  • Do not wait to see if it stops on its own if grooming or sexual content is involved.

Frequently Asked Questions

This guidance is for informational purposes. It is not a substitute for emergency services or professional safeguarding support. If a child is in immediate danger, call 999 (UK) or 911 (US) now.

Last reviewed: 2026-05-20Next review: 2026-08-20