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Help and reporting

Report / reporting

The process of notifying a platform, organisation, or authority about harmful content or behaviour. Most apps have a built-in reporting feature accessible from the offending content.

In plain English

The process of notifying a platform, organisation, or authority about harmful content or behaviour. Most apps have a built-in reporting feature accessible from the offending content.

Why it matters

Reporting is how platforms learn what to remove and how authorities build cases. Children often think reports are ignored, but persistent reporting from multiple users does drive action. Saving evidence first is important.

What to do

Parents and carers

Take screenshots before reporting, so evidence is preserved if content is deleted.

Teens

Use the report button inside the app, and tell a trusted adult so you do not have to handle it alone.

This is practical educational content to support families. For case-specific concerns about a child's safety, contact the NSPCC helpline on 0808 800 5000 or your local safeguarding team.

Last reviewed: 2026-05-17