Back to Christmas Device Setup Guide
Giving a Nintendo Switch 2 This Christmas: Accounts, GameChat and Transfers
Getting a Nintendo Switch 2 ready before Christmas: Nintendo Accounts for children, the Parental Controls app, GameChat, spending limits and moving over an old Switch.
The Switch 2 brings chat features and a Nintendo Account for each player. Some of the setup needs a smartphone, and one step, moving over data from an original Switch, can only be done at first start-up. This page covers the gift moment for the Switch 2 and, where it is different, the original Switch. For the settings themselves, follow the links to our Nintendo Switch 2 and Nintendo Switch guides.
Before you wrap it
Prepare a Nintendo Account for each player
Nintendo's own Switch 2 setup guide starts with preparing a Nintendo Account for each player, which it says gives access to the eShop, friends, Nintendo Switch Online and full Parental Controls settings. Nintendo says a child under 16 can't create their own Nintendo Account: an adult aged 18 or over creates and manages child accounts. Only a family-group admin aged 18 or over can add a Nintendo Account for a child under 16.
- Your account
Give your child their sign-in details
Once the child account exists, you give the child its sign-in ID and password, and it shows up in the family group area of your account settings. Nintendo says accounts created for children aged 15 and under are automatically set up as supervised accounts in the family group.
- Your account
Install the Parental Controls app
The Nintendo Switch Parental Controls app is free on iOS and Android but needs a Nintendo Account held by a user aged 18 or over. Without a smartphone you can still set some restrictions on the Switch 2 itself, but GameChat controls must be set up in the smartphone app for each child. Full step-by-step: see our Nintendo Switch 2 guide.
- Your phone or tablet
- Your account
Decide about moving over an old Switch
Nintendo says a system transfer from an original Switch can only be done during the Switch 2's initial setup, and that it deletes the data from the source console once it is complete (Nintendo says what is deleted varies by transfer type). The transfer carries over Parental Controls and the link to the Parental Controls smartphone app. Nintendo says GameChat settings need to be set up again. Decide before first switch-on, and back up anything you want to keep.
What you'll need on the day
Your smartphone and your Nintendo Account, signed in
You need your own Nintendo Account and the Parental Controls app on your phone, especially if your child will use GameChat.
- Your phone or tablet
- Your account
Wi-Fi and time for the first update
Nintendo says the first-time Switch 2 setup must be started in handheld mode, and a system update can be done once an internet connection has been saved during first-time setup. Nintendo also says game-key cards, a Switch 2 game format, need an internet connection to download extra data before the game can be played. So a game on a game-key card still needs Wi-Fi on the day.
- Wi-Fi
- Software update
A phone number and a Nintendo Switch Online membership, for GameChat
Nintendo says GameChat requires a Nintendo Switch Online membership. It also needs a phone number registered to a Nintendo Account; for under-16s, a parent or guardian must register a phone number to their own Nintendo Account on their child's behalf.
- Payment method
- Your account
You, next to your child, for GameChat setup
For under-16s, Nintendo asks that a parent or guardian join the child during GameChat setup. In Nintendo's parent setup guide, if the child hasn't added any friends yet, the parent can't get past the friend-approval step.
- Your child there
If it's second-hand
Reset it, then check the PIN
Nintendo says restoring a Switch 2 to factory settings deletes everything in system memory, including software, save data, screenshots, videos and user information. Nintendo's recovery-mode reset, the version that keeps save data, asks for the Parental Controls PIN if one has been set for the console. Nintendo says the PIN is chosen by whoever first set the Parental Controls and is needed for later changes. If no Nintendo Account is linked to the console and the PIN is forgotten, Nintendo says to contact them for help resetting it.
Banned consoles
Nintendo can permanently ban a Switch 2 or Switch console from connecting to the internet, and the console then shows error code 2181-4008. If you buy second-hand, make sure it can go online before you wrap it.
On Christmas Day
GameChat
For children under 16, Nintendo says GameChat is restricted by default until a parent or guardian helps them set it up. Under-16s and supervised users can't start GameChat until the GameChat parental controls have been set up for them. Nintendo's FAQ says children under 16 who are allowed to use GameChat, or who have Parental Controls set on their console, can only use it with friends approved by their parent or guardian in the app. Approval works both ways: the other player, or their parent, also has to approve your child. Nintendo says the app's other communication restrictions don't apply to GameChat, which must be adjusted separately.
Video chat
Nintendo says a parent's or guardian's permission is required every time a child wants to use video chat. Video chat needs a compatible USB-C camera, which is sold separately. GameChat voice chat uses the Switch 2's built-in microphone.
Spending
Nintendo says eShop spending restrictions are set in the parent's Nintendo Account, not on the console: a tick box disables purchases and automatic renewal on the Switch 2, Switch and Nintendo website. Another option is to add a fixed amount to the child's account so they can only spend that balance. PEGI says its 'In-game purchases' descriptor is always shown when in-game content can be bought.
- Payment method
If you gave the original Switch instead
Nintendo says the Parental Controls app has no settings for the Nintendo Switch App, including its voice chat on the original Switch; those are set in the phone's own settings. The eShop spending restriction applies to the original Switch as well.
Ages and accounts
Under 16
Nintendo says a child under 16 can't create their own Nintendo Account. A parent can't remove supervised status from a child account until the child is 16 and has registered an email address. GameChat is restricted by default for under-16s until a parent or guardian helps set it up.
Family group
Nintendo says a family group holds the admin plus up to seven additional members. An adult can create and manage up to five child accounts.
Quick checklist
Prepare the Nintendo Account first
Create the child's account from your own account and write down the sign-in details before the console is unwrapped.
Decide on the old Switch before first switch-on
A system transfer can only be done during the Switch 2’s initial setup and deletes data from the old console (what is deleted varies by transfer type).
Install the Parental Controls app on your phone
GameChat controls are set up in the app, so you need it even if you use the console's own restrictions.
Set GameChat up together, or leave it off
It needs a Nintendo Switch Online membership, a phone number and your approval. You don't have to turn it on at Christmas.
Turn off purchases before the eShop is opened
Set the spending restriction in your Nintendo Account, or add a fixed amount to the child's account.
Related safety topics
Frequently Asked Questions
Do I need a phone to set up parental controls on a Switch 2?
For the full set, yes. The Nintendo Switch Parental Controls app is free on iOS and Android but needs a Nintendo Account held by a user aged 18 or over. Nintendo says that without a smartphone you can still set some restrictions on the Switch 2 itself, but GameChat controls must be set up in the smartphone app for each child.
Can my child use GameChat?
Only with your help if they are under 16. Nintendo says GameChat is restricted by default for children under 16 until a parent or guardian helps them set it up, and that GameChat requires a Nintendo Switch Online membership. Nintendo asks under-16s' parents to register a phone number to their own Nintendo Account on the child's behalf, and to join the child during setup.
Can I move my child's old Switch over to a Switch 2 after Christmas?
Not once first-time setup is finished. Nintendo says a system transfer from an original Switch can only be done during the Switch 2’s initial setup, and that it deletes the data from the source console after completing the transfer (Nintendo says what is deleted varies by transfer type). Parental Controls carry over, but Nintendo says GameChat settings need to be set up again.
How do I stop my child spending money in the Nintendo eShop?
Nintendo says eShop spending restrictions are set in the parent's Nintendo Account, not on the console. A tick box disables purchases and automatic renewal on the Switch 2, Switch and Nintendo website, and the restrictions can only be set from a parent or guardian account in a Nintendo Account family group.
Related Resources
External sources
- Can Children Under Age 16 Create a Nintendo Account? — Nintendo
- What Is the Difference Between a General Nintendo Account and a Nintendo Account for a Child? — Nintendo
- How to Assign Nintendo Account Family Group Roles — Nintendo
- How to Add Members to a Nintendo Account Family Group — Nintendo
- Getting Started with Nintendo Switch 2 — Nintendo
- Parental Controls for Nintendo Switch 2 and Nintendo Switch Overview/FAQ — Nintendo
- Nintendo Switch 2 – Nintendo Switch Parental Controls — Nintendo
- GameChat Guide and FAQ — Nintendo
- Guide for Parents/Guardians: Getting Started with GameChat on Nintendo Switch 2 — Nintendo
- How to Perform a System Update and Enable Text to Speech During Nintendo Switch 2 First-Time Setup — Nintendo
- System Transfers to Nintendo Switch 2 — Nintendo
- How to Set Nintendo eShop Restrictions — Nintendo
- Can I Set a Nintendo eShop Spending Limit for My Child? — Nintendo
- What Is Lost After Restoring the Nintendo Switch 2 Console to Factory Settings? — Nintendo
- How to Restore a Nintendo Switch 2 Console to Factory Settings Without Deleting Save Data — Nintendo
- Forgot Parental Controls PIN on Nintendo Switch 2 — Nintendo
- Error Code: 2181-4008 — Nintendo
- What do the labels mean? — PEGI
This is practical educational content to support families. For case-specific concerns about a child's safety, contact the NSPCC helpline on 0808 800 5000 or your local safeguarding team.